top of page

ONLINE PURCHASE


WHY DO WE USE YOUR PERSONAL DATA?

We process your personal data to manage your purchases with Footballeagueshirts. This includes processing orders and returns via our online services, providing you with delivery status updates, and notifying you of any issues with the delivery of your items.
 

We also use your personal data to facilitate payments, handle complaints, and manage warranty claims related to your purchases.
 

Additionally, your data is used to verify your identity, confirm your legal age for online shopping, and validate your address with external partners. To offer you a variety of payment options, we may conduct analyses to determine the most suitable payment methods available in your shopping location.


WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

We process the following categories of personal data:

  • Contact information: Name, address, email address, and telephone number.

  • Order information: Details related to your purchases.

  • Payment information: While we do not have direct access to your full card details, this information is securely stored and encrypted by Stripe. Stripe also enables us to process refunds on your behalf.

    If you have a registered Footballeagueshirts account, we will also process your personal data associated with the account, which includes:

  • Email address

  • Purchase history


    WHERE DOES YOUR DATA GO?

    The personal data we share with third parties is used exclusively to provide you with the services outlined above. This includes validating your address, sending communications regarding your purchases, and facilitating the delivery of your order. Specifically, this data may be shared with warehouse and distribution partners for order fulfilment and with payment service providers to process your payment.

  • WHAT IS THE LEGAL GROUND TO PROCESS YOUR PERSONAL DATA?

  • The processing of your personal data is necessary for Footballeagueshirts to fulfil the service of managing and delivering the order to you.


  • HOW LONG DO WE KEEP THIS DATA?

  • We will keep your data as long as you are an active customer.

  •  

  • CUSTOMER SERVICE


  • WHY DO WE USE YOUR PERSONAL DATA?

  • We use your personal data to manage your enquiries, address complaints, handle product warranty issues, and provide technical support. These services are delivered via email, chat, telephone, and social media.


  • WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

  • We process the data you provide to us, which may include the following categories:

  • Contact information: Name, address, email address, and telephone number

  • Payment information and payment history

  • Order information

  • Correspondence: All communication related to your query

  •  

  • WHAT TYPES OF PERSONAL DATA DO WE PROCESS?

  • We will process following categories of personal data:

  •  

  • - Contact information such as e-mail address, telephone number and postal code

  • - What products and offers you have clicked on

  •  

  • If you have a Footballeagueshirts account we will also process your personal data submitted in relation to the account and membership such as:

  •  

  • - Name

  • - Address

  • - Shopping History

  • - How you navigated and clicked on the site

  • ​

bottom of page